Returns & Exchanges

At Pro Wrestling Shoes, we take pride in our craftsmanship. Since each pair is handmade with precision, we want to ensure you are completely satisfied with your purchase. Please read our policy carefully regarding returns and exchanges.

1. Custom-Made Orders

Please note that all custom-made shoes (with specific colors, names, or logos) are final sale. * Because these products are manufactured according to your unique specifications, they cannot be returned or exchanged unless there is a manufacturing defect or an error on our part (e.g., wrong color or wrong size sent by us).

2. Eligibility for Returns (Standard Items)

For non-customized, ready-to-wear items, you may request a return within 7 days of receiving your package. To be eligible:

(i)  The shoes must be unworn and unused.

(ii)  They must be in the original packaging with all tags attached.

(iii)  You must provide the receipt or proof of purchase.

3. Sizing Issues

We provide a detailed Size Guide on our website to help you choose the perfect fit.

(i)  We highly recommend measuring your feet accurately before ordering.

(ii)  As our shoes are made-to-order, we generally do not accept returns for incorrect sizes ordered by the customer. If you are unsure about your size, please contact us before placing your order.

4. Defective or Damaged Items

In the rare event that you receive a defective or damaged product:

(i)  Please contact us at info@prowrestlingshoes.com within 48 hours of delivery.

(ii)  Include your order number and clear photos of the defect.

(iii)  We will inspect the issue and, if approved, we will provide a replacement or a full refund at no extra cost to you.

5. Return Shipping

(i)  For standard returns (not due to our error), the customer is responsible for paying the return shipping costs.

(ii)  Shipping costs are non-refundable.

(iii)  We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

6. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

7. How to Start a Return

To start a return or exchange process, please reach out to our team:

(i)  Email: info@prowrestlingshoes.com

(i)  Subject: Return Request – [Your Order Number]